At Xorvesta Cendilo, we understand that your privacy matters deeply to you — and it matters to us too. This privacy policy explains how we collect, use, and protect your personal information when you interact with our fresh and dried flower composition services.

We've written this policy in plain language because legal documents shouldn't require a law degree to understand. If something isn't clear, please reach out to us directly.

When you work with us for floral arrangements or consultations, we collect information that helps us serve you better:

We also collect technical information when you visit our website, such as your IP address and browser type. This helps us understand how people use our site and improve the experience.

Your information helps us provide exceptional floral services. Here's exactly what we do with it:

• Create custom flower arrangements that match your vision and event needs
• Coordinate delivery schedules and communicate about order status
• Process payments and maintain accurate business records
• Send you care instructions for your arrangements
• Notify you about seasonal flower availability that might interest you
• Improve our services based on feedback and preferences

Sometimes we need to share limited information to deliver our services, but we're very careful about when and how this happens:

With Service Partners: We share delivery addresses with our trusted delivery partners and payment information with secure payment processors. These partners are contractually required to protect your information.

With Venue Coordinators: For events, we may share your contact information with venue coordinators to ensure smooth delivery and setup coordination.

Legal Requirements: We'll disclose information only when required by Azerbaijan law or to protect our legal rights. This is rare, but we want you to know it's possible.

We never share your information for marketing purposes without your explicit permission.

Under Azerbaijan data protection laws, you have several important rights regarding your personal information:

To exercise any of these rights, simply contact us using the information at the bottom of this policy. We'll respond promptly and won't charge fees unless your request is clearly unreasonable.

We protect your information using industry-standard security measures appropriate for a small business like ours:

• Encrypted data transmission for all online communications
• Secure payment processing through certified payment providers
• Limited access to personal information on a need-to-know basis
• Regular security updates for our digital systems
• Physical security measures for paper records and equipment

While we take security seriously, no system is completely foolproof. We'll notify you promptly if we discover any security incident that might affect your personal information.

We keep your information only as long as necessary for business purposes and legal requirements:

• Order Information: Kept for 7 years for tax and business record purposes
• Marketing Communications: Until you unsubscribe or ask us to delete it
• Website Analytics: Anonymized after 2 years
• Payment Records: Retained according to Azerbaijan financial regulations

When we no longer need your information, we securely delete it from our systems.

Most of your information stays within Azerbaijan. However, some of our digital service providers (like email systems or website hosting) may store data internationally. When this happens, we ensure these providers maintain appropriate security standards.

We never transfer your personal information internationally for our own business purposes without proper safeguards in place.

Our services are designed for adults. We don't knowingly collect personal information from children under 18 without parental consent. If you're a parent and believe we have information about your child, please contact us immediately so we can address this.

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

The "Last Updated" date at the top of this policy shows when it was most recently revised.